Went above and beyond
Went above and beyond to get my Asx in a short time frame, everyone was very approachable and nothing seemed too much trouble. Fantastic team at wide bay Mitsubishi!
David had all the information and knowledge we were after when purchasing a new car. Nothing was to much trouble and made the experience simple in purchasing our new car.
Polite well mannered, easy to get along with, Shane answered all questions with a polite attitude
Ode to a Local Business - Wide Bay Motor Group
My mother and father retired to Hervey Bay about three years ago to be closer to their grandchildren, buying a small house in a retirement village and buying a new car to see them through their retirement years.
Unfortunately, my father began having circulation trouble in his left foot due to an auto immune disease and after bypass graft surgery ended up losing his leg just below the knee.
This alone is a devastating event to deal with however he was also not able to drive their new car as it was a manual.
It had been two years since he had been behind the wheel, with my mother driving everywhere.
It was just another piece of independence that he had lost.
We had been to a few car yards and had been looking for other cars that may have been suitable however we all know that once you take a new car off the lot, you lose money very quickly.
It seemed that they would have to stay with things the way they were.
That was until my husband and I went to see the wonderful team at Wide Bay Motor Group in Hervey Bay.
I cannot express enough gratitude for the way my parents were treated and the fantastic fact that my father now is able to drive in their near new automatic Toyota Yaris.
To see the smile on my dad's face when he was behind the wheel is something I will forever be grateful to Wide Bay Motor Group for.
They are a fabulous local business, their professionalism and friendliness is second to none and I would recommend anyone looking for a car to go and see them.
Credit : Fraser Coast Chronicle
Moves Me to Sing Your Praises
During these days of falling service levels it is most pleasing and somewhat rare to have the opportunity to pass my thanks and appreciation to your staff for the level of service I have received since purchasing my Mitsubishi Triton in September.
I previously owned a Holden Rodeo which I purchased new from the local dealer and the dishonest, amateurish,careless, and generally shameful level of service brings me to really appreciate the way I have been treated since Initial contact with your Dealership.
I have encountered a couple of small problems with the Triton and the professional and courteous way I have been treated by your service department staff along with your parts department staff and Scotty Curtis in sales moves me to sing your praises to all who will listen and I congratulate them through you and look forward to a continued amiable relationship. Once again thank you and well done.
Sales Staff Were Great
As a female I have had bad experiences with car sales in the past ... however I have never had a more pleasant experience buying a car, ever! The sales staff were great and spoke to me with respect and dignity. Everything was explained to me in my language.
Second Purchase in 18 Months
This is my second purchase of a Mitsubishi in the last 18 months and one of the reasons I returned was the high level of customer service I received. Basically the salesman and the finance officer were of great assistance.
Friendly, Helpful and Professional
Every person I dealt with was friendly, helpful and professional. The deal that I was offerred allowed me to get a much better car than I thought I could afford. As the point of me getting a new car was safety I don't think I could have done better for the price and I did my research. A great experience.
We Love Our Car
We love our car and have been very happy with all the people involved. We have recommended the company to our friends.
This is Our Second Outlander
This is our second Mitsubishi Outlander, we are very pleased & completely satisfied with the vehicle, its level of comfort and the overall driving experience. Thank you.
Great experience and a big thank you to Wide Bay Mitsubishi :) I will definitely be seeing you again!
Great service from David Lukacs in Hervey Bay
Ali H Greenslade Thank you so much for an honest, easy, quick purchase! David was an absolute pleasure to deal with and came through with the colour I really wanted. We are on Cloud 9 💙